Terms of Service

Effective date: the date this page is first published at clandesco.ai/terms.

These Terms are a legally binding agreement between you and Clandesco, Inc., a Delaware company (“Clandesco,” “we”), for use of our website and the Decksterous, Marqable, Agentsia, and clandesco-hq services (together, the “Services”), whether you use them personally or on behalf of an organization you are authorized to bind. By creating an account or using a Service, you agree to these Terms. Contact us at [email protected], or by mail at Clandesco, Inc., 1388 Haight St, Unit #468, San Francisco, CA 94117, United States.

Accounts and acceptable use

Provide accurate account information and protect your credentials. You are responsible for activity under your account and must tell us promptly about unauthorized access. Use the Services lawfully and respect other people’s rights. Do not use them to send spam, harmful or illegal content, interfere with service security, or access data or accounts without permission. We may restrict or suspend use to address abuse or security threats, subject to applicable law.

Your content and AI output

You retain your rights in content you provide. You give Clandesco permission to host, process, display, transform, and transmit it only as needed to provide the features you use, including AI generation, sharing, export, synchronization, and sending messages you request or approve. You are responsible for ensuring you have rights to content you submit and share. AI output may be incomplete or wrong; check it before relying on or publishing it.

Connected services

Google and other connected services are optional. Turning on a capability grants only the access shown in its consent flow. Agentsia Calendar may read, create, update, and delete events on the calendar(s) you select; its first setup currently selects your primary calendar by default, and you can change the selection in settings. Agentsia Gmail sending occurs only for mail you compose or agent-drafted mail you approve. Marqable currently creates a new Google Doc when you choose “Open in Google Docs.” Planned Google file import and two-way sync in Decksterous and Marqable are not available yet. Actions you approve can change content in an external account; review them before approving. Your use of Google is also subject to Google’s own terms. Disconnecting stops future access through the connection but does not automatically remove data already copied into Clandesco or created in Google. See our Privacy Policy for the controls and deletion process.

Plans, billing, and the friends test

Friends test (current). Decksterous and Marqable are free during the friends test: nobody is charged, and payments run through Stripe in test mode. We can change or end the friends test with notice.

Paid plans (later). When paid plans launch, billing runs through Stripe on a monthly or yearly subscription that renews automatically until you cancel; the price and renewal terms are shown before purchase. You can cancel anytime online, effective at the end of the paid period you already paid for.

Refunds. We don’t refund the unused part of a billing period. If you report a billing error within 7 days of the charge, we’ll correct it. If this is your first purchase, you can get a full refund within 14 days of it, no questions asked.

Price changes. We’ll give at least 30 days’ notice of a price change, applying from your next renewal.

If a payment fails. Paid features pause after a grace period, but your data stays exportable for 30 days.

Beta features. Beta features may change or be withdrawn as we learn from the friends test.

Account deletion during the friends test. During the current friends test, there is no self-serve “delete my account” button for Agentsia, Decksterous, clandesco-hq, or Marqable. Email [email protected] and we will delete your account and data by hand within 30 days — see also the retention table in our Privacy Policy. Self-serve account deletion for Agentsia, Decksterous, clandesco-hq, and Marqable is planned before any of these products is released to the public.

Sharing and third parties

If you publish or share content, the recipients or people with a public link can see it according to the sharing controls you choose. The Services use third-party authentication, hosting, payment, email, and AI providers to deliver features (listed in our Privacy Policy). Your use of those external services may also be governed by their own terms.

Intellectual property

Clandesco and its licensors retain rights in the Services, software, and branding. These Terms give you permission to use the Services while your account is active and compliant. They do not transfer ownership of the Services to you.

Disclaimers and liability

During this beta, the Services are provided “as is” and “as available,” without warranties of any kind, express or implied. To the extent the law allows, Clandesco is not liable for indirect, incidental, or consequential damages arising from your use of the Services. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules.

Ending use and changes

You may stop using the Services at any time and request account-data deletion through [email protected]. We may suspend or terminate an account for serious violations, security reasons, or nonpayment under the applicable plan terms, and we’ll tell you first where practical. We may update these Terms as the Services change; we’ll tell you about material changes. Sections that by their nature are meant to continue — including intellectual property, your content license, and the disclaimers and liability section above — remain in effect after your use of the Services ends.

Privacy questions: see our Privacy Policy. Terms questions: [email protected].